What’s happening?
· Other
How can we help?
· None of the above
Other options
· Other
Describe the issue
My Roon software doesn't connect to my modi dad.
Describe your network setup
Optimum with a router and modem
· Other
· None of the above
· Other
My Roon software doesn't connect to my modi dad.
Optimum with a router and modem
To what and how is the modi connected (USB, optical, coax, PC, MAC, Android, iPhone)?
What is the Roon server running on (PC, MAC, Nucleus, ROCK)?
How is the server and remote (control device) connected to the network?
Do you have power connected to the DAC? (needed if not using USB input)
The more info you supply the better we can help.
Hello @Michael_Farley ,
Thanks for reaching out. I see that you have a macOS Roon device you’ve previously used with Roon according to our diagnostic system, is this the affected Roon Server?
macOS Sequoia (version 15), has tighter (and more obfuscated) network security settings than preceding MacOS versions.
Can you please navigate to macOS System Settings > Privacy & Security > Local Network, and make sure Roon and Roon Server are allowed.
If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.
Let us know if this helps!
Quickly checking in on this thread @Michael_Farley - we’ll be monitoring for your reply. Thank you!
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