Roon software won't start, stuck on pulsing logo on Mac Mini M1 (ref#IWIY7S)

Support
1

Hi! What’s not quite right with Roon?

· Roon is slow, freezing or won’t start

Roon is slow, freezing or won’t start

· Roon won’t start up at all

Tell us what's going on

· Hi. My Roon software is up-to-date. but for some reason lately it won't start. I get the Roon symbol pulsing away but it just stays like that forever. I have tried restarting my Mac Mini (which runs the Roon server) then selecting my Mac Mini as Roon server but to no avail. The Mac Mini is M1, 8GB, 256GB (i.e. due for replacement very soon!).
Thanks!

Tell us about your home network

· I have EE router serving BTWholehome network. No VPN. It's worked for years in this config....

2

Hello @Tony_Loven ,

Since you’re running macOS, the behavior you’re seeing is consistent with the newer, stricter Local Network permission controls in the recent macOS releases.

Please try the following steps:

  1. Open macOS System Settings → Privacy & Security → Local Network
  2. Make sure Roon and Roon Server are both enabled
  3. Even if they are already enabled, please toggle them off and back on
  4. Fully quit Roon Server from the macOS menu bar / task bar
  5. Reboot your Mac
  6. After reboot, launch Roon again and check if the devices is avaliable again.

Once these permissions are refreshed and the system restarted, your audio devices should reappear.

Please let us know if the issue persists after these steps, and we’ll continue from there.