I’ve been running Roon and Sonos very successfully for 3-4 months at least. I went away on vacation for 2 weeks, came home and my Sonos devices are no longer working with Roon. Note that I also have PS Audio DSjr (connected to network via its Bridge) and a MyTek Brooklyn (connected to Mac Mini running the Core) and both these devices still work flawlessly since returning from vacation.
I checked the two Sonos devices (Play:1 and Play:3) using the Sonos Application and can stream music to both via Amazon Prime music without any issues.
I’ve tried to disable and reenable the devices within Roon to no avail - still will not play through them.
When I returned home from vacation, booted up Roon and first thing I did was upgrade to 1.3 (build 259), upgrading the Core and all remote roon devices. Since experiencing this problem I refreshed to latest version of Sonos on both devices, still not working with Roon.
One thing I did notice is that Roon has a very bizarre IP address associated with both Sonos devices. I’ve checked the device IP addresses on my router and and they don’t match what Roon lists.
All my network devices are on 192.168.2.. Roon says the Sonos devices are sitting at 169.254..*. Roon does have all other devices (Core, MyTek, PSA DSjr, etc) with the correct IP addresses.
If I attempt to play anything to either Sonos device, I get no errors, the play button shows depressed but the song timer does not move. No music, no error messages, it just sits there.
I just rebooted the Mac Mini where the Roon Core resides and the Sonos IP addressed all refreshed to their proper addresses (192.168.2.*) and everything is working.
Hi @RobOK
I don’t have any further insight as I have decided to gradually move away from Sonos in favour of Roon End points. I disconnected my sonos components a few weeks ago so I have not managed to test if something changed with the issue. Prior to moving away from Sonos I was in touch with Roon Support regarding a slightly different problem with Sonos (Grouped Sonos Zones do not work when moving from the Sonos app to Roon, unless they are ungrouped first) and I provided detailed logs to help with diagnosis / resolution. Eric has been in touch since and I know support was closer to understanding the nature of the problem.
Despite preferring the tonality of the sonos speakers, I found that I much preferred the mini PC with roon bridge feeding my HiFi vs the Sonos Connect. So with a bit of heavy heart I decided to say goodbye to Sonos.
thanks for the update… my Sonos is more embedded through my house, so not an easy transition. I have one USBoard end point which is cool, but just in one room. For me, I’ll probably move away from Roon rather than move away from Sonos at least for the foreseeable future.
I’m continuing to work with support on this. I have two theories:
problems are worse with a higher number of SONOS devices playing at once – say 5-7 or more, OR
problems worse with pre-existing groups (Sub + Play:1, or TV Bar + Play:1, etc.)
I don’t have any “proof” of those but just noticing when it happens more on my system. How complex is your Sonos setup? You use it a lot with never a “loss of control” error?
I just experienced this exact issue on one of my Sonos devices (a Port); the 7 others are working fine. It is the same if I try local or streaming (both Qobuz & Tidal).
I tried factory resetting the device, restarting Roon core, same behavior.
The error within Roon is “lost control of the device”. But if I’m in the Sonos app after starting play from Roon I can catch the “not encoded correctly” error.
Fwiw, I’m on early release. And though all my other Sonos devices are on one build, the port is on a slightly earlier build (see screenshot), but I can’t force it to update any further.
This may be of limited value, but: I had years of trouble getting Roon to play nicely with Sonos. I have a direct ethernet link to a Play Five in my living room and then six other connections via Sonosnet. I FINALLY took my old Chromecast audio and plugged it into the Living Room speaker. All I have to do now is go into my Sonos app and change it to line-in, and everything syncs all the time beautifully. No dropouts. The sound is great. If I want to listen to an audiobook, I just go back and change the setting in Sonos. (Yes, it’s Sonos great, and there are higher ends systems. But I made that choice long ago and am very happy with it - particularly now that I can use Roon without fail.)
