Roon stops playing tracks

[Edward_Deptula]

Roon Core Machine

Del
|Edition|Windows 11 Home|
|Version|22H2|
|Installed on|‎11/‎6/‎2022|
|OS build|22621.1702|
|Experience|Windows Feature Experience Pack 1000.22641.1000.0|

|Device name|DESKTOP-0FQKJ8G|
|Processor|Intel(R) Core™ i5-10400 CPU @ 2.90GHz 2.90 GHz|
|Installed RAM|12.0 GB (11.8 GB usable)|
|Device ID|8F52AC7F-FB7C-46EF-89E6-66F695188DE9|
|Product ID|00325-81821-65044-AAOEM|
|System type|64-bit operating system, x64-based processor|

1 TB Hard Drive

1 HP Computer running Windows10 as a remote wired to router.

Networking Gear & Setup Details

Connected Audio Devices

Pair of Kef50 LSW wired to the router
Two RoPieee endpoints wired to the router

Number of Tracks in Library

Description of Issue

This problem of the music just stopping happens on either the core of remote. It does not matter if I am using a Samsung smartphone to control the system. This has been a problem for a few weeks but it is not getting better. It happens everyday whether I am using Qobuz or Home Library.

I appreciate any ideas.

[benjamin]

Hey @Edward_Deptula,

Thanks for your patience while our team works through each thread! Digging right into your issue - can you provide more information around your network setup, and how your core is connected to your network?

I would first test out hardwiring your core directly to your router via ethernet and let me know if your issue persists. If it does, please share the track title, as well as the date and time. Thanks!

[Franz_Heim]

I had problems with few seconds interruption and stop playing music, too after first setup roon core at home. In the end I changed the 5 GHz wifi channel from 112 (my router’s choice) to 48 - no problems anymore.