Roon technician adding missing tracks to a recovered database

Roon Core Machine

Mac Mini 2018
3.2GZ
6Core intel i7
32GB 2667 MHZ DDR4
Mac OS Ventura 13.1
Roon Version 2.0 (Build 1182)

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

I just wanted to thank the technician who is working to resolve the issue with my new computer and Roon. I really appreciate your help.

Recently I purchased a newer Mac Mini. When I attempted to add my Roon account on to the new Mac everything went sideways and I lost my files. I contacted Roon support and they were able to recover most of my music for which I am eternally grateful.

However, on my attached USB there are several files that are empty. My question is can I drag and drop files from another attached USB into the empty folder?

Thank you and your staff again for having saved my music.

2 Likes