Roon update caused freezing and iPad connectivity issue (ref#KGT59T)

[Matthew_Ward]

Hi! What’s not quite right with Roon?

· Roon is slow, freezing or won’t start

Roon is slow, freezing or won’t start

· Roon is stuck updating or installing

Tell us what's going on

· I tried to do an update and it froze. My iPad could not find my server. So I downloaded a new app to my iPad and it can find my server.

Tell us about your home network

· Lampizator server.

[noris]

Hi @Matthew_Ward.

Thanks for the update. Just to clarify, after the new iPad app install, are you able to connect as expected, and is everything working now?

[Matthew_Ward]

I contacted the server vendor and found it to be a server issue. Roon had not been updated on the server and it froze. I had to update Roon and other software on the server. Close this out