Roon update issues on macOS 11 (ref#S2QTDA)

Support
1

Hi! What’s not quite right with Roon?

· I don't know what to do

None of the above quite fits

· None of these quite match

Tell us what's going on

· For Mac users who are not yet able to update to macOS 12 Using the distribution from the provided link, the Roon version does not change to 2.65; upon launch, it still requires an update. Please check whether the distribution at the link is the correct one for the new release. When installing the version from the link for older OS, the Version still shows 2.64 and requires an update.

Tell us about your home network

· Using the distribution from the provided link, the Roon version does not change to 2.65; upon launch, it still requires an update. Please check whether the distribution at the link is the correct one for the new release. When installing the version from the link for older OS, the Version still shows 2.64 and requires an update.

2

You need MacOS 12 or later for Roon 2.65. There is no Roon 2.65 for older MacOS, only 2.64. Please see also:

image

3

HI @Vadim_Lvov,

Thanks for writing in - @BlackJack is correct in the above reply. Let us know if you have any additional questions or issues you may need assistance with in the meantime. Thank you :folded_hands:

4

Hi @benjamin ! How do I turn off the ‘update available’ prompts for this version? I want to disable the update notifications.

5

You can’t.

6

Hi @Vadim_Lvov,

If you just need Roon Remote, here is the installer to which you might have been referring.

7

Hi @Vadim_Lvov,

I wanted to clarify my earlier comment; the installer will work for both RoonServer and Roon, but long-term you’ll need to upgrade to MacOS 12 in order for Roon to keep parity with future updates.

This thread will close shortly due to inactivity without any further responses. Please reach out if we can assist further.

8

Moving forward, you’ll need to rely on OCLP or another third-party tool to update to MacOS 12 on older hardware that won’t support current MacOS builds.