Roon update stuck in loop

[Mike_W]

Core Machine (Operating system/System info/Roon build number)

MacBook Pro (Early 2013), MacOS 10.15.4 with Roon 1.7 (build 511)

Description Of Issue

Roon reports that an update is available for This Mac but does not relaunch after the update is installed. Manually restarting Roon results in the same message that an update is available. Stuck in this loop and unable to update. Other than this issue, Roon is working fine.

Screenshot:

[mjw]

Welcome to the community, @Mike_W!

Can you share a screenshot of Settings > About?

[dylan (Dylan Caudill)]

Hi @Mike_W,

Can you try rebooting the Core machine and let us know if thhat helps?

Thanks!

[Mike_W]

Hi, no rebooting doesn’t help. Exactly the same issue.

[noris]

Hi @Mike_W,

Can you try creating a Backup of your database and then install the newest version of Roon on top from our Downloads Page?

[Mike_W]

Hi @noris, that seems to have got round the issue - latest version now running. Many thanks for the tip.

[noris]

That’s fantastic news @Mike_W, happy listening!