Roon will not open my Qobuz subscription

Support
#1

Roon Core Machine

Mac mini M1 2020 8GB Mac OS Monterey

Networking Gear & Setup Details

Arris CM3200A

Connected Audio Devices

Wifi - Nucleus - USB- Aries Cerat DAC

Number of Tracks in Library

400 approx

Description of Issue

Roon is not accepting Qobuz as my streaming service. It did function for about 6 months, then stopped.
Qobuz is paid for annually and the service works fine from my computer, however, Roon stopped accepting the service. When I got to the Service page and select Qobuz…Roon will not load.
I have the correct username and password, as verified by the fact that the same username and password functions on my Mac-mini.

#2

Reboot your Core machine. This has seemingly happened to a lot of people. Everyone I have suggested rebooting has worked. Power cycle reboot the Core.

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#3

Try using your email address and not username.

1 Like