Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Devialet 440 Expert Pro CI. wired ethernet connection.
Re booted server after shut down.Logged in to Qobuz, but Roon will not list anything in Qobuz. No New releases, no Playlists, no Taste of Qobuz and No My Qobuz.
Clicking the refresh button briefly displays network error “Error loading page”. Same results from my Ipad and my laptop with with Roon control.
I can log into the Qobuz app on my Ipad with no problems, everyting displays as normal, but no response to anything in Roon.
Roon will play an album in Qobuz if its in my library, but will not display new releases and My Qobuz etc. Just reports “Error loading page”
Also I just tried using Ipeng on my Ipad which uses the squeezebox server with the Qobuz plugin. Ipeng works fine and loads the Qobuz new releases, looks like the problem is definitely with Roon.
I have had this problem before when I shut down the server, it took around 30 minutes before I could see New Releases, My Qobuz and Qobuz playlists.
The problem has now resolved itself, but it took over an hour last night before Qobuz was fully functional again. However during that time I was able to play albums from Qobuz that I have added to my library.
I checked in Settings and I was logged in to Qobuz all the time. I tried logging out and back in again, but the problem persisted.
Now I have another problem with Qobuz. Selecting an album brings an error ‘ There was an error accessing this album please check your internet and try again’
I have to try two or three times before the album will load, each time i get the same message.
Roon has been mostly working well for me up until recently. This is getting quite frustrating now. I’m considering dropping Roon altogether and getting an Auralic Aries or a DCS network bridge.
It sounds like there are some difficulties communicating with our servers which here, which is causing you to see these errors. To better understand the issue as well as rule out some variables, I was hoping you might be able to try running Roon on a different Core machine temporarily. On this new Core machine do you experience the same issues?
I have another Linux machine I can use as a temporary Roon Core, but I have to change some hardware around before I can put it in the network. Probably some time tomorrow. I will report back when it’s done.