I sent NAD the following email and got the attached response:
Oct 17, 2020, 9:03 PM EDT
I’ve already pre-ordered an M33 from a dealer and didn’t know about the recent change in policy by Roon concerning certification. I was also surprised that as of about a month ago Roon apparently hadn’t even seen an M33 to test. I’ve spent considerable time and effort setting up and customizing my Roon implementation and assumed Roon would work on the M33. Since it won’t, other than Airplay, what do you estimate the certification time will be? It took almost 2 years for the M10 and I won’t wait that long for the M33. If certification isn’t eminent than I may need to rethink my purchase. Thanks for your time.
This was their non-answer -
Eric W. - Support Crew Member (NAD Electronics)
Oct 20, 2020, 5:13 PM EDT
Thank you for contacting the NAD Electronics Support Crew. I hope you and your loved ones are doing well and staying safe.
I sincerely apologize for the delayed response.
Unfortunately, we here in technical support are not provided a timeline on future development and releases so I can not say for certain when exactly the M33 Roon certification will become available. However, rest assured that our engineering and quality assurance team will be doing everything they can to get the M33 Roon certified as soon as possible.
I’m sorry for being unable to provide a more immediate date regarding the M33 Roon certification, but if you have any other questions or concerns please don’t hesitate to contact us at firstname.lastname@example.org.
We will be more than happy to help as always!
Thank you for your patience, interest, and consideration.
Take good care and stay safe,
NAD Electronics Support Crew Analyst.
Very polite but not especially helpful. I haven’t decided which way to go yet because the rest of the specs are great and reviews have been top notch. I was just looking for someone to say, “don’t worry it’s a priority, it won’t be 2 years.”