Roon won’t load on iPad stating problem downloading music. I receive music via Tidal

Support
#1

Core Machine

Nucleus.

Network Details

WiFi is ATT using Eero.

Audio Devices

Bricasti DAC.

Library Size

WRITE HERE

Description of Issue

Roon won’t load on iPad stating problem downloading music. I receive music via Tidal.

#2

Hello @Donald_Mills,

I’m really sorry about the trouble you’ve ran into. It’d be our pleasure to help.

Would you mind trying to:

  • uninstall the Roon Remote app on your iPad
  • restart the iPad
  • reinstall the Roon Remote app on it

Thanks in advance :pray: