Hi, brand new to Roon on a 14 day trial but whatever I try, the Roon core (currently my MacBook Pro) won’t connect to my NAS. It doesn’t appear in the list of folder’s on the network when I select Storage/+ Folder/Browse and when I try to manually add it by selecting Add Network Share, it doesn’t matter what I type in the Network Share Location field, nothing works!
Roo* n Version: 1.4 (Build 298) stable (64 bit)…on a MacBook Pro
Roon Core: MacBook Pro 2017, OS High Sierra 10.13.3, 2.3 GHz i5, 8 GB RAM, 256 GB Flash storage
Music is all Tidal at the moment (working fine) but I want to access the HD audio on my NAS…
QNAP TS412 4 Bay, all up to date. Windows, AFP and NFS are all active…I know it says somewhere to turn AFP off but if I do that I don’t think I can add music to the multimedia folder from may MacBook. It’s not 64 bit so I can’t use as the core, but I should be able to see and play what’s on it
Network: Home WiFi, Virgin Media Hub (router)
The audio output is a brand new Naim Uniti Atom, Roon ready. Tidal (UK) works fine, so does Airplay, internet radio etc. Roon playing Tidal is fine, but that’s all I can do. The Naim sees what’s on the NAS, but it’s all messed up - the indexing is completely shot, tracks out of order, e.g. you click on a Snarky Puppy album and you get ACDC or crazy stuff like that! It’s all indexed correctly when I look at the file management on the NAS itself - I was hoping Roon could sort it out.
Anyway, that’s my issue…I’m flagging Roon Support cos I’m running out of trial time and that’s what Kevin P at Roon Labs suggest I do . I hope I do that by just typing @support to do that? Help me guys! I’m about to solve this by putting my boot through my NAS which has always been a bit hit and miss to be honest…maybe it’s time for an Inuous or something like that? Or a better NAS? I’m all ears!
I had a similar problem with my Synology NAS. I made sure that SMB 1 was enabled in File Services and this seemed to fix the issue. I used \DiskStation\music and entered my username and password.
Hi everyone,
Yes, I use smb when I type the IP address in and the NAS admin username and password. I don’t know what SMB 1 is so I’m not sure if that’s something extra I have to do?
Can you reach your QNAP from your computer that’s running Roon?
Open your Terminal application and ping your QNAP. For you that would be:
ping 192.168.0.20
When this results in a series of ‘64 bytes from 192.168.0.20: icmp_seq=0 ttl=64 time=0.368 ms’ then the connection with your computer is fine.
When you add the folder, you have to choose for ‘Add Network Share’ as a start.
Fill in your credentials. Then create or choose the folder for you music and there you go.
Hi, thanks for that. I opened terminal and pinged like you said…I get a result in the format you describe…it just keeps going, it never stops, is that right?
Assuming it’s correct, then adding a folder should work I guess…but it doesn’t. Maybe reset the NAS to factory settings and go from there?
Just Quit the Terminal application. On a Mac it keeps running.
What I do in the QNAP environment: Control Panel -> Shared Folders -> In the row where you have stored your music click the icon in the middle at the end -> Check Read/Write for the user you will use in Roon and press Apply.
What I do in Roon is: Go to Settings -> Storage -> Add Folder -> Browse… -> Add Network Share -> Fill out (and close) -> Select the just created Network Drive in the column left.
Thank you so much for your help, that’s really clear and thorough guidance and I appreciate that. Sadly its still not working though. I’ve checked the shared folders privileges and it’s all OK…and I’ve then tried creating the network share in Roon, using as many combinations of \NASD0260C\Qmultimedia or smb://192.168.0.20/Qmultimedia etc that I can think of…I enter the username and the password…and every time I get either and unexpected error or host not found error.
A USB external drive which has the same audio folder as a backup, when connected to my MacBook (Room core) works superbly. Just the NAS. Only the NAS. Always the NAS!!
Hi everyone. Thanks for all your suggestions. I have since solved it in a sort of ‘etcha-sketch’ approach: I reset the NAS to factory settings! Roon can now see it, connects and all works well. Well, until one of the drives failed. Yeesh!
. I hope I do that by just typing @support to do that? Help me guys! I’m about to solve this by putting my boot through my NAS which has always been a bit hit and miss to be honest…maybe it’s time for an Inuous or something like that? Or a better NAS? I’m all ears!
