Core Machine
BigSur 11.4 on MacBook Pro (Retina, 15-inch, Mid 2015), Core i7 2.5Ghz, 16GB 1600MHz DDR3
Network Details
Netgear RBR750 —ORBI Satelite
Audio Devices
Macbook pro to Mac mini M1 running Hqplayer to M-Rendu to Mytek Manhattan II DAC
Library Size
None, Only used to stream Tidal and Quobz
Description of Issue
Roon would not open. I have everything worked before MacOS Big Sur 11.4
Try uninstalling Roon using a delete program such as this: AppDelete 4.3.3 for Mac - Download
Then reinstall it. You may have done this already but thought I’d suggest this in case. Dragging program to Trash sometimes leaves files behind. I have no connection with that program just a user.
Thank you for the help! I tried your suggestion and could not get Roon work. I will try to reinstall OS X.
You might try running First Aid from the Recovery Console before reinstalling the OS. It will repair or replace any corrupted files
beka
June 14, 2021, 10:32pm
5
Hello @Shih_Sheng_Yang ,
Thank you very much for connecting with us and sorry about the trouble
I appreciate you engaging on our community to find a solution
If the already made suggestions did not help, if you have a backup , could you please try to:
Exit out of Roon
Navigate to your Roon’s Database Location
Find the folder that says “Roon”
Rename the “Roon” folder to “Roon_old”
Restart/Reinstall the Roon App to generate a new Roon folder
(Optional) Restore Roon from a backup at least a week before this issue started
Thanks in advance
beka
September 1, 2021, 12:41am
6
Hey @Shih_Sheng_Yang ,
I was wondering if the above steps have helped? Is there anything we can do for you?
beka
Closed
September 2, 2021, 10:00pm
7
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