Roon + Yamaha AG06

[Jean-Michel_Elbo]

Roon Core Machine

Windows 11 PC

Connected Audio Devices

Motu M4

Number of Tracks in Library

Description of Issue

Hello,

I bought Roon for my Windows 11 PC into my living room in combination with a Motu M4 + Qobuz and it sounds great.

I wanted the same pleasure into my office where I have a PC Windows 8.1 Professional and a Yamaha AG06 as audio interface. Unfortunately, when I tried to install Roon, an error message appeared

[Jim_F (Pragmatic Minimalist - Roon Lifer X 2)]

Roon Core and Remote specification recommendations

[Mike_O_Neill]

Maybe check the OpenGL version. Windows 8.1 is fairly aged, it needs 3.0 or better. @Jim_F ref will confirm. I a.m not sure Roon officially supports other than 10 & 11

Otherwise make sure the video card drivers are up to date

[Suedkiez]

Roon Core and Remote specification recommendations

[Jean-Michel_Elbo]

OK, I see its ruined. Thank you all for your help

[Jean-Michel_Elbo]

I have tried all what you considered without success.

[Carl]

Hi @Jean-Michel_Elbo,

I see your office PC is running WIndows 8, that’s the issue as Roon 2.0 requires Windows 10 or 11, see this post extract below.

@mike

MOVIN’ ON UP – PLATFORM SUPPORT CHANGES

It’s important for us to push forward, and occasionally that means sunsetting support for older configurations. Roon 2.0 will require Windows 10 or 11 - and due to the .NET transition, macOS will require 10.15 as a minimum. We’re also discontinuing support for 32bit Windows builds.

[Suedkiez]

(deleted, I posted the official requirements page already )

[Jean-Michel_Elbo]

Thanks Carl, this is clear. Too bad for me .

[Suedkiez]

Time to update anyway:

Windows 8.1 support ended on January 10, 2023 - Microsoft Support

[Jean-Michel_Elbo]

Thank you to all contributors for your help. Now, I know exactly what happens… and what to do.