Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · Asustor NAS - Server not installing properly Tell us about your home network · NAS is an Asustor FS6712 running latest ADM version Router is an E…

Hello @Brett_Shepherd Thank you for reaching Roon support. Would you kindly confirm that you have followed the guidelines pinned to the top of the page? [image] Important: Roon Minimum System Requirements Are Changing on April 20, 2026 Roon Software Discussion …

I have now! OpenSSL is 3.5.0 and GLIBC appears to be 2.39. Output below: BSASUS:/ $ openssl version OpenSSL 3.5.0 8 Apr 2025 (Library: OpenSSL 3.5.0 8 Apr 2025) BSASUS:/ $ ldd --version ldd (crosstool-NG 1.26.0) 2.39 $Copyright (C) 2024 Free Software Foundation, Inc. This is free software; see…

Hello @Brett_Shepherd , With glibc 2.39 and OpenSSL 3.5.0, you are well beyond the minimum requirements. Since your system architecture is perfect, the “infinite loop” you’re seeing in the directory selection is almost certainly a permissions handshake failure between the ADM interface and the Roon…

Hi There. I followed all of the above and no joy, I’m afraid. Here’s a selection of images showing what permissions are set on the folder etc. I uninstalled everything, re-created the folder in the way that you suggested, and reinstalled/configured everything from an incognito window. I still see t…

Hello @Brett_Shepherd , Since the native Asustor App Central package is struggling to create the necessary background user and keeps looping during the directory setup, this points to a strict permission conflict within the NAS’s operating system (ADM) that is blocking the standard installation scri…

Hi @Brett_Shepherd , According to diagnostics, a Roon Server instance associated with your account was active since you last posted. We’re going to assume that you’ve setup a containerized version of Roon since you last posted, but in case you’re having any issues, please reach out here. After a ce…

Hi there. A server instance has been active, but not on the asustor nas. I have a second nas for backup purposes (ZimaOS) on which I created a docker instance (before your official release.) It’s working fine, but pointing to my primary nas for my offline music library.

Thanks for letting us know @Brett_Shepherd , and certainly keep us in the loop on whether installing Roon via Docker is helpful at all. :folded_hands: [image] vadim: You can find our brand new, step-by-step guide on how to deploy the container right here: Installing Roon Server via Docker

RoonServer installation issue on Asustor NAS (ref#NBIR5H)

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vadim (Vadim) April 14, 2026, 1:39pm 2

Hello @Brett_Shepherd

Thank you for reaching Roon support.
Would you kindly confirm that you have followed the guidelines pinned to the top of the page?