RoonServer not starting on ROCK

noris · December 28, 2021, 9:39pm

Are you still able to access the ROCK/Data share over the network? You can try to set the previous database aside and start with a fresh one using the below instructions:

Navigate to your ROCK’s Database Location
Find the folder that says “RoonServer”
Rename the “RoonServer” folder to “RoonServer_old”
Restart the RoonServer in the WebUI to generate a new Roon database folder
On the Roon Remotes, press “Use another Core” and connect to the new database

If this doesn’t help, then reinstalling via the USB drive would be the best path forward.

qafro · January 2, 2022, 4:31pm

Please find the attached image of my Rock/data

No Roonserver

qafro · January 2, 2022, 5:55pm

Reinstalling via the USB drive: Unable to Boot to USB drive?

Turn on the NUC and press the F10 key on your keyboard. Continue to hold the F10 key down until you appear at a menu that is asking you which device you’d like to boot from.
https://help.roonlabs.com/portal/en/kb/articles/rock-install-guide#5_Installing

Geoff_Coupe · January 3, 2022, 7:26am

I see that you’ve said that your NUC is a “NUC Intel i7 7500U”, but what, precisely, is the model number? Is this in fact an Intel NUC, or some other make of a single-board computer?

qafro · January 3, 2022, 12:57pm

Sorry, Nuc7i7bnh model usage with Roonlab core.
I don’t understand why I can’t boot to usb drive.

Geoff_Coupe · January 3, 2022, 1:17pm

It’s odd. Can you try following these troubleshooting steps?

qafro · January 5, 2022, 3:36pm

Thank you all - I’ve managed to boot the USB drive and reinstalled it.

system · January 7, 2022, 3:37am

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