Samsung HW-Q990H shows as 'Uncertified' in Roon (ref#A0NYFA)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Samsung HW-Q990H Roon ready but still “Uncertified !”

Tell us about your home network

· Just an issue with latest Roon Ready device from Samsung. The latest 2026 soundbar HW=Q990H appears as Roon Ready in audio device list BUT can’t be used because of “Uncertified!” Warning.

3

Hi @Jean-Claude_BESSIERE,

Thank you for the report. We’ll escalate this to the relevant parties and reach back out with more information as soon as possible.

4

Hi @Jean-Claude_BESSIERE,

This should be resolved shortly on the backend. We’ll ping you here as soon as we have confirmation. Thank you for your patience.

6

Hi Connor,

That’s seems solved now, Soundbar HW-Q990H can be used up to 96 kHz.

Thanks again for your fast answer.

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7

Hi @Jean-Claude_BESSIERE,

Great to hear. Our team has worked with Samsung to configure this properly on the backend, so you shouldn’t have this problem moving forward. Thank you again for the report.