Windows 10 LTSC ASRock System Board; Intel i7; 16GB RAM; m.2 SSDs /Roon 1.7 Build 610
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Netgear ORBI Router/Satellites (RBR20 and RBS20) Core is Hardwired
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Mytek Brooklyn DAC+ USB Description Of Issue
Samsung SM-T510 (Tab A) Tablet got an update today and will no longer connect to the core (most of the time - if I walk away and leave it for half an hour it might connect… once). I have removed the app, rebooted the tablet and reinstalled the app with the same result. When I contacted Samsung their response was to wait until the app was updated by the vendor (NO HELP). The update, unfortunately, cannot be removed. There is no problem connecting to my Wi-Fi or to the Internet on the tablet. All of my other Windows PCs (there are 3) have no trouble connecting to the Roon core. Can you assist? Am I missing something?
Hello @Robert_Broder, and thanks for your report! When you’re on the “waiting for your core” screen, could you please tap the “help” option and try entering 255.255.255.255 as the core’s IP when prompted? Let me know if that works!
Hello @Robert_Broder, I’d recommend entering the IP for now but this is an item our QA team is aware of and hopes to make changes in this area in the future. Thanks for your patience while we investigate the issue.