Core Machine (Operating system/System info/Roon build number)
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Description Of Issue
I always get a message stating that screen resolution is too small to run Roon but…my resolution is 1920 x 1080. What’s going on?
You probably have your scaling set to higher than 100%. Check and see and if so, change the scaling to 100 and see.
Can you please check your scaling settings and let me know if setting it to 100% changes anything with regard to the issue?
Same problem here. I am using an HP notebook with a resolution of 2560 x 1440 on a 13" screen. 200% is the recommended scaling in Windows, anything lower makes many other apps unusable, but at this setting Roon refuses to run unless it is full screen. We don’t buy dedicated hardware to run Roon clients, it should play nicely on PCs at their default settings; expecting your customers to compromise everything else really isn’t reasonable.
What kind of graphics card do you have installed in your PC? Can you share a
screenshot of your Device Manager with the display adapter info?
It’s the standard on board graphics. The driver is old, but it’s the latest one.
Please see Danny’s explanation here for why this issue occurs:
So the problem is that if you are running at scale 2.5, it doesn’t actually think you have 3200x1800 – you actually have 1280x720 as everything will be scaled up 2.5x. While 1280 is fine, 720 is too small (with a taskbar at the bottom, which is why fullscreen works).
So you have 3 choices here.
Change your Windows scaling to 200% instead of 250%. That would probably make everything look better too since it’ll be a nice doubling of pixels and you will have a virtual resolution of 1600x900. (A…
And the workaround mentioned by Mike to set a specific scale-factor for Roon here:
I would start by looking at Control Panel > Appearance and Personalization > Display and selecting Make Text and other items larger or smaller – in Windows 8.1 it looks like this:
If that doesn’t work, you can force the scale factor like this:
The Roon exe is in the Application folder of your Roon folder
You can also can add the same -scalefactor=2 argument to the shortcut that you launch Roon with on your desktop or Start menu.
Let me know if that helps @Carl_Henrik_Janso…
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