Screen Scramble after Catalina upgrade on MacBook Pro 15" 2016

Core Machine (Operating system/System info/Roon build number)
Mac mini core; iPads and Macbook and MacBook Pro used as remote.
Problem only occurs on MacBook Pro.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Sagecom wifi - core hard wired to modem.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Ifi DSD.

Description Of Issue
Scrambled screen when cursor moved from top or bottom of screen on MacBook Pro 15" 2016 after Catalina upgrade of OSX. As soon as cursor is moved from top or bottom of screen when Roon started screen scrambles. See screen shots …

BEFORE
IMG_4027

AFTER
IMG_4026 !

SYSTEM DETAILS
IMG_4028

The images don’t load properly.

Images load but when cursor moved they scramble. Move cursor back to top or bottom of screen then the images return OK. Obviously only an issue with Roon all other software no issue.

Hi Ian, @Adeeb’s message was that the screen shot images you posted on here do not display.
Looks like you broke them when you edited the post to add the headings … I have fixed the problem so they display now.

Hi @ian_mcloughlin,

Welcome to the forum! You mentioned that you are using the Mac Mini as the Core and the Macbook Pro as a remote only, correct? What operating system is your Mac Mini running, have you upgraded this to Catalina as well or is it still on a previous OSX version?

Since you are using the Macbook Pro only as a remote, can you please try reinstalling the Roon App on it and let me know if that changes anything with regard to this issue? You can use these instructions to reinstall the App:

  • Make a Backup of your current Roon Database
  • Exit out of Roon
  • Navigate to your Roon’s Database Location
  • Find the folder that says “Roon”
  • Rename the “Roon” folder to “Roon_old”
  • Restart/Reinstall the Roon App to generate a new Roon folder

Hi Catalina updated this morning and that seems to have fixed the issue.

Thanks

Ian

1 Like

Hi @ian_mcloughlin,

Thanks for the update here, glad to hear that the issue is resolved!

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