Downloaded Hi-Res album from both HRA (Germany) and Qoboz UK. When imported into Roon only 3 of the 14 tracks are recognised. Using RoonServer w/ Synology 3617xs NAS. Album plays fine with other media players. Any thoughts on how to resolve please?
UPDATE:
I solved the issue by forcing RoonServer to do a manual rescan of all my files . All tracks are now showing but why did Roon not do this initially??
Might be that the auto scan was already performed while copying the files was still in progress.
Closed due to inactivity. If you are still seeing this issue, please open a new support thread.