Everything is Ethernet, except for the iPhones and this MacBook, which are WiFi. It’s not my network.
Literally every search I’ve made tonight is taking 60 or more seconds to complete. Yes, I timed it. I’ve restarted my server, and the client. Please help.
I just tried hardwired win10 machine in addition to Android phone. Crazy slow. Surely I don’t have to make a round trip to a Roon server outside my house if all my music is on a home network!?!?
Saw on another post here (cannot find now) that google had some cloud issues yesterday. Potential cause. On their thread exists about slow Roon yesterday.
It is time that Roon had a ‘Service Status’ banner at the top of the Community page (like most ISPs have). This could start as a basic indicator of Roon cloud services health (as traffic lights) and be further developed as necessary to drill down to more local issues. Ultimately, it could run local diagnostics on your Roon server to give further detail on network issues local to you.
Apologies for the trouble here, everyone. Our engineers identified an issue that was causing some slowness yesterday around 8:00 PM ET and took action to get things back up and running. Things appear to be better now (and have for some time) but if you’re still seeing any issues please let us know!
@dylan A status page would alleviate a lot of these posts. We accept these things happen in the cloud infancy era and having a service health page would be most appreciated.
Setting up a cloud status page isn’t a trivial task. Considering how relatively few outages there are I’d prefer the development hours going into product.
Understood (I work in IT, but not for much longer ), which is why I suggested it should start as a basic indicator and go from there. It is not logical or acceptable that a cloud service issue should impact local library searches. An online indication that there is an issue would benefit the forum in relation to reduction in posts querying poor performance.
It was recently explained to me by support that Roon is doing soooooo much it pushes networks to their limit and if your network isn’t set up perfectly, this is to be expected.