win 10 roon core
Searching for album covers and switching between various versions is very slow, but songs can be played normally.
I have restarted several times. I think the domain served by Roon does not provide a good connection.
I even reinstalled Roon Core but it didn’t work, including the network cable replacement.
Hallo @HUANG_CHUN_HSIANG - I’ve moved your posts out of another Support thread into a new Support topic of their own.
Please give full details of your network hardware and setup to assist the Support team in their diagnosis. Thank you.
HARD WARE IS HERE
Hey @HUANG_CHUN_HSIANG, thanks for sharing the PC hardware that Roon is running on … so that Roon’s support has the complete picture, it would be really helpful if you could complete the template provided below.
You can copy and paste it in your reply.
Please be sure to include details of your core, network, storage location of your media files, and any messages displayed by Roon.
Including these details in your first post helps resolve your issues faster.
Thank you.
Include your operating system and machine info (Model, CPU, RAM).
Your networking gear (model of routers/switches/etc), connection types (Wifi/Ethernet), and any firewalls, antivirus, or VPN software.
Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.
Tell us how large your music library is, eg. “30,000 tracks”.
Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!
WIN 10, INTEL 11900K CPU, 32GB RAM.
TP-LINK TL-SG1024D 24 PORT, and any firewalls (NO), antivirus (NO), or VPN (NO) software.
Specify what devices you’re using and their connection types, like USB(2.0)/HDMI(NO)/Chromecast(NO), etc.
96949 tracks
Hi @HUANG_CHUN_HSIANG ,
Thank you for your message here. Can you please confirm, do you have an SSD installed on your PC or are you using a spinning HDD for your C: drive? Can you try to navigate to Roon Settings → Setup → Clear Image cache → Clear cache, and see if that causes any change in behavior?
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