Slow internet speeds when using ARC with NYC Mesh - Looking for alternative setup (ref#SGNDBB)

[Dave_Sandifer]

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What’s happening?

I'm having trouble with Roon ARC

What best describes your issue with ARC

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I'm using NYC Mesh for my ISP, which is a mesh network that connects many buildings here in Brooklyn and NYC. In order for ARC to work, they assigned a public IP and also we have 2 NAT rules setup. The issue is that when these NAT rules are enabled, ARC works, but my internet DL speeds go from >100 to around 5. I'm no expert, but what I'm curious about is, maybe there is another way to enable ARC without these NAT rules, so I don't have to login and enable/disable every time I want to use ARC when I leave the house...

[noris]

Hi @Dave_Sandifer ,

@Dave_Sandifer

my internet DL speeds go from >100 to around 5

What do you mean that the speed changes from 100 to 5? How is this being measured? What kind of NAT rules are you changing to make ARC work?

[Dave_Sandifer]

Hello Noris,

I measure the change in DL speeds using SpeedTest.Net
Please see attached screenshot showing the rules they implemented to get ARC to work for me.

Re

gards,
Dave

[Dave_Sandifer]

bumpin’ to make sure you saw my response

[connor]

Hi @Dave_Sandifer,

Thank you for your patience and we apologize for the delayed response.

I believe NYC Mesh uses Unifi to manage their nodes - I’d ask them if the have any bandwidth throttling or QoS rules in place for your account.

ARC isn’t designed to function on a highly managed, multiple-NAT network, so these situations often require granular inspection and back-and-forth between the ISP, account holder, and Roon support. We’ll do our best to assist here. However, you might also consider an unsanctioned solution in Tinkering like TailScale as a workaround in the meantime.

[Dave_Sandifer]

Wow Tailscale was ridiculously easy. Thanks for that recommendation!