Slow Track Start and Performance on Roon ROCK (ref#0UGNXH)

Support
1

What app are you having the slowness issue with?

· Roon

What kind of performance/speed issue are you experiencing?

· Tracks take a long time to play

Please try to reboot your Roon Server

· Yes, rebooting helps, but the issue returns after some time

Please try to reboot your networking gear (Router/Switches/etc.)

· No, the issue is still the same even after a reboot

Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?

· No, the issue is still the same

Does the issue happen on multiple Roon Remotes (controllers) or just one?

· Issue happens on multiple remotes

Router Domain Name System (DNS) change

· I was able to change my router's DNS servers but it did not help

What is the operating system of your Roon Server host machine?

· Roon Optimized Core Kit (ROCK)

Timestamp of issue occurrences

· 24/7

Describe the issue

Roon Rock slow, Tracks start very slow

Describe your network setup

Swisscom Internet Box, HP Switches, Ubiquity UniFi Wlan, 1GB/100

2

Hey @Bernhard_Schmidt, welcome to the community.

Track start delays on ROCK usually point to either server load, storage latency, or a network path issue between Roon Server and the endpoints. Since rebooting helps for a while, we should look at what changes once the issue starts returning.

First, can you confirm this occurs on the latest version of Roon, that was released earlier this morning? Version 2.71 / Build 1680.

If so, please share a more specific date, time, and name of the track playing when the issue occurs and we’ll take another look. Thank you!

3

Hey @benjamin
seems your latest version(2.71 / Build 1680) fixed my laggy System. All works smooth now, and your “Daily Picks” looks good! :wink:

Thank you!