Some devices & some remotes cannot see Roon Server

[Peter_Hocking]

Core Machine (Operating system/System info/Roon build number)
Windows 10 Pro 20H2 running Roon Server downloaded from roonlabs.com 8 days ago.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Network connected through a Netgear 16 port unmanaged gigabit switch with a Linksys WRT1200AC router running DD-WRT firmware

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Chromecast audio with network adaptor, (no wifi) & a Raspberry Pi 2 with IQ Audio hat running Ropiee XL 3.020.
Note was successfully using a Bluesound Node 2i until earlier today, (no longer used because I’ve sold it).

Description Of Issue
Raspberry Pi cannot “see” Roon Server & Roon Server cannot “see” it. I can successfully connect to the Ropiee web interface from the PC running Roon server.

Initially I thought it was a Ropiee issue, but then I loaded Roon on another 2 PCs to use as a remote & they both had difficulty connecting as did my Android phone initially.

I have gone into the server PC & opened the firewall for both roonserver & RAAT.

Please advise!

[nuwriy]

Hello @Peter_Hocking, if you connect the pi via Ethernet do you still have this issue? Also, did you try disabling the firewall entirely to see if that helps?

[Peter_Hocking]

Hi Nuwriy
I’ve since resolved the problem, thank you, it was a configuration issue.

[dylan (Dylan Caudill)]

Glad to hear that, @Peter_Hocking! Can you let us know what the configuration issue was? It is always good to have that documented for others who might have similar issues in the future.

Thanks!