Some files not being played anymore

Support
1

Core Machine (Operating system/System info/Roon build number)

QNAP HS-453DX, QTS 4.5.1 Build 20201024, Roon 1.7 Build 667

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Asus RT-AC66U B1 2.4/5G, latest Firmware

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Streaming via iOS 14.1/Roon App or Windows 10 app toChromecast Audio

Description Of Issue

Roon was working fine until recently. Maybe something to do with Update of QTS/Roon/iOS?

While Radio and MP3/ALAC/FLAC seem to play just fine, AAC-Files are either skipped by Roon after a second or simply won‘t play at all.

It doesn‘t make a difference if played seperatly/album wise or within a playlist.

Furthermore, when jumping forward to the next title via the iOS/Windows 10 app, one has to pause and re-start play to get the title started.

Thank you very much in advance for your help,
Best regards

2

Assume you have restarted the core / nas system completely…if not start there.

3

I think there’s an issue that Roon & QNAP are working on at the moment:-

4

Yes, restart of all devices happened of course. To add, the concerning titles play normally, if I use another music player, i. e. MusicBee.

5

Delighted to hear that :grin:

Thank you very much, I‘ll stay tuned.

Have a nice day!

6

Hi @SloMo,

While this is still being looked into, there is a workaround posted here that should help:

9

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.