Some USB stick albums unavailable despite previous playability (ref#NOBNW9)

Support
1

Hi! What’s not quite right with Roon?

· Music won’t play or issues with my library

Music won’t play or issues with my library

· Local files won't import or appear

Tell us what's going on

· I have a USB stick with some music albums connected to the Roon Core that are missing from Qobuz. Some work without any problems, others are supposedly "unavailable", even though I have played these exact tracks many times before from an SSD with the same Nuc (Intel I7).

Tell us about your home network

· Nuc Intel I7 connected to FRITZ!Box via LAN, has been working stably for years without any changes

2

Hello @suchen09gedreht

It might be helpful to have the file(s) for testing on our end as well, can please upload them here and let us know?

https://workdrive.zohoexternal.com/collection/nocvrfc5b2ddab55140af8640f1d7ce13291e/external

3

Hello @suchen09gedreht ,

It has been a few days since we last heard from you, are you still seeing this issue? Are there any storage locations in Roon Settings → Storage that are listed as inactive? If not, please see @vadim 's message on how we can check the files on our end, thanks!