Hi @Joel_Tan thanks so much for letting us know you’ve run into this error message and for sharing on Community! We can certainly help!
I have some steps that I would like you to try to rectify this error message if you could. The first step would be to sign out of TIDAL in Roon, restart your Core device, and sign back into TIDAL in Roon.
The second step would be to change the DNS. We have seen users have a better experience in the past if they change their Router’s DNS servers from the ISP provided ones to Cloudflare DNS, Quad9 or Google DNS. Can you please give this a try and let me know if it helps?
If after signing out and changing the DNS, you still see this error, we’ll then ask that you clear the cache.