Sonos Five Loses Synchronization

Core Machine (Operating system/System info/Roon build number)

Windows 10 Pro version 2004 / CPU: 9700K / 16GB RAM

Roon version 1.7 (build 610) stable (64bit)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Xfinity Gateway / 200mbps

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Sonos Five over ethernet

I am having an issue where I will be playing something in a queue (usually an album) and for a few songs or so it is synchronized correctly, but then a few songs in, it either stay stuck on one song, the playback cursor doesnt update with the correct time in the song. Or what is being shown in the Now Playing is a different song than what is actually playing. Sometimes it will even just play a few seconds of the song and then totally skip to the next song.

It is getting quite frustrating. Any thoughts?


Welcome to the community, @Alejandro_Miranda, and sorry for the delay from the long weekend.

Does this happen for any device besides the Sonos Five? If you play to System Output of the Core, for example, does that work for you without losing synchronization?

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