All squeezeboxs, once powered on and playing, cannot be put back into “Standy Mode” from either the iPad Roon interface, nor the Crestron module. Sending the Standby command simply put the device into MUTE, but does not put the device into Standby.
Roon has options to show clock, or logo, but it is sort of pointless to have this cool option if you can’t get the software to put it into this state!
If you use a squeezebox remote, and hit the “power” button, it does properly put the device in standby.
Can I please ask that you reproduce this issue via one of your Roon Remotes/Clients and note the exact local time + date when you press the power button and which Roon Remote/Client you used to perform the action? I’d like to take a look at diagnostics.
In addition to sending the mute command, do you see the track pause as well?
at 9:42 PM PDT I used the Windows Roon remote/client to put the Only Squezzebox transporter into standby (but it only muted instead.
at 9:43 PM PDT I used the same windows Roon Client to play music again(by hitting play button).
at 9:44 P< PDT I used the iPhone Room remote/client to put the Same Squeezebox Transporter (named theater) into standby (but again, it is only muting it).
The only way to get it into standby is to actually hit the power button on the Squeezebosx remote (that i know of)
at 9:46 PM PDT I used the squeezebox remote (power button) to turn the device to the true standby
Thanks for letting me know those timestamps. I have activated diagnostics mode for your account and what this action should do is automatically upload a log set to our servers, but I am not seeing this report being delivered.
Can I please request that you manually send me a copy of your logs by using these instructions? The best way to get them over to me would be via a shared Dropbox / Google Drive link, but if you don’t have either service let me know and I can provide alternate upload instructions.
Can you let me know the feedback from the technical team here?
This issue, and the issue raised here “Squeezebox time displayed in UTC [Ticket In]” with the inability to change time zones (so the clock always is wrong) are pretty achievable bugs to squash i would think.
I spoke to the hardware team regarding this behavior and they have been able to reproduce this behavior with the Squeezebox gear they have in the lab. The issue has been reported to the dev team and has been added to the queue, once I have more information to share I will be sure to let you know, thanks!
Hi @noris,
I‘d like to confirm this behavior for a Squeezebox Transporter and Squeezebox Radio as well.
As soon as the queue is completely cleared, the device goes into standby mode, but as long as there is any track in the queue, sending the device to standby does not have any effect whatsoever.
I took a look at our internal tracker today, and I can see that your ticket is still in our development queue. This means our developers are still planning to look at this, but we don’t yet have a timeframe for when that’s going to happen.
Once the ticket has been scheduled and work begins, I’ll have a better sense of timing here. Thanks in advance for your patience!
hi @noris - I was interested if this is progressing, since I have exactly the same issue - Squeezebox (transporter) cannot be put to standby mode. This thread speaks about doing this from the handheld device, and i tried the same from using the PC Roon interface, where it is not possible to put the Transporter into standby - please advice…
If you try to clear your play queue, does your Squeezebox go into standby mode as other users have mentioned? If so, we have a ticket regarding this, and I can add your report to the ticket!
@noris when I use the off button with a populated queue nothing happens - the player keeps on playing
When I use the off button when the queue is empty the stremas stops, but the player does not go into sleep mode, to display the clock, which was my point.
Ive tried it from both the PC clicent and the ios app.
