Steinway Roon End Node not visible in Roon App (ref#NSVFHR)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Steinway Roon End Node does not show up in Roon App

Tell us about your home network

· Island Pro Router

2

What Steinway Lyngdorf product are you using, and how is it connected to your Roon server? Is it listed under Settings → Audio → Roon Ready, and enabled?

4

Hello @tom3

Thanks for sharing your problem here.

We can see that you have a few Steinway Lyngdorf devices in your setup.

Also, we noticed that you have two Steinway Lyngdorf devices with the same MAC address. They are on IPs 10.0.50.233 and 10.0.50.234.

This might cause connection problems.

Please check and confirm that all of your Steinway Lyngdorf devices are connected to your router using only Wi-Fi or only a wired connection, and not both at the same time.

Please confirm the IP address of the one that is failing, or let us know if all of them are failing.

Also, please share a few screenshots of the Audio section from Roon Settings.

Thanks.

5

Thanks Alex.We have two Steinway P100 with those addresses I will check the mac address conflict.

6

Hello @tom3 ,

Thanks for letting us know, when you’ve had a chance to look into this, please do share your findings!

7

We’re going to allow this thread to close out due to inactivity, but you can reactivate the conversation by simply submitting a new tech support request here. Our team will merge topic threads accordingly. Thank you!