Suddenly, a daily reboot is needed

[rDin (Mark Harding)]

Roon Core Machine

ROCK on Intel NUC i7
Roon v2.0 (build 1234).
Roon database 93% of 218GB available

Networking Gear & Setup Details

Ethernet. No VPN.

Connected Audio Devices

Various Sonos ONE, ipads and SenoreOpticalRendu

Number of Tracks in Library

165,555

Description of Issue

Just started in the few days. Each morning my first attempt to use Roon is greeted with the “Uh oh” screen. The ROCK is up, but I cannot connect ROON to its core. A reboot resolves the issue until the following morning.

[Geoff_Coupe]

Have you tried reinstalling the Roon OS using the Web Administration Interface?

RoonOS web

[rDin (Mark Harding)]

No. So, I just click reinstall? Does that wipe my installation’s audio hardware settings, bookmarks etc?

[Suedkiez (Just a fellow user like you)]

Yes just click reinstall and no it does not wipe anything, it just reinstalls the software and does not touch the database. But you should always have a current database backup, anyway

[rDin (Mark Harding)]

OK, reinstall done. Let’s see if I get the “uh oh” tomorrow morning…

[Geoff_Coupe]

Please let us know either way tomorrow… Thanks.

[rDin (Mark Harding)]

Will do, but now in the meantime I’ve now “Lost control” of all my Sonos One wifi devices Roon sees them all but I cannot play tracks. Rebooting everything makes no difference. Roon is working ok with my ethernet connected endpoints. The Sonos are active as I can talk to Alexa and get it to play Amazon music etc over the network, but not Roon?

[Geoff_Coupe]

@rDin

Roon sees them all but I cannot play tracks

Can you say more about this? Is the playbar advancing, but no sound comes from the Sonos zone?

[Sir_Sandwich]

I had a similar issue, except I was reading music from a nas that reset each day. It was frustrating to come to roon after a few days and want to listen to music and… nothing. I spent weeks trying to resolve it and it would come back intermittently. In the end it was resolved it by setting a schedule on the roon server to restart once daily. The hanging issue hasn’t returned since.

[rDin (Mark Harding)]

That’s interesting as my NAS shuts down overnight to save energy costs, but has been doing this for many months without issue. I can try and leave it on one night to see what happens.

[rDin (Mark Harding)]

Hit play and Roon displays the track etc, but the bar does not advance, and a few seconds later “Roon has lost control of this device”.

[Geoff_Coupe]

It is possible that the Sonos issue is the same as reported by others.

Sonos - "Roon lost control of the audio device" after Sonos Update [Resolved: Update Sonos Firmware]

Roon Core Machine Apple M1 Macbook Pro / 8 GB Networking Gear & Setup Details Google Mesh Network / No VPN Connected Audio Devices Sonos / Play:5 / Play One Number of Tracks in Library less than 10,000 titles Description of Issue Since updating to the latest macOS (RoonCore) and the latest iOS and iPadOS version (RoonRemote), RoonCore cannot establish a Sonos streaming connection to some Sonos products. Before this worked without problems. The connection via Airplay works.

Can you report this in this other thread so that Support can enable diagnostics on your system?

[Sir_Sandwich]

You would have to set the roon server to reset after the time when the nas wakes. I think its related to how roon maintains a connection to storage locations and it varies between nas devices on how it handles reconnecting.

[rDin (Mark Harding)]

Roon was ok this morning - no “Uh oh”. Would like to give it a day or two before concluding the reinstall fixed the problem, but so far, looking good.

[rDin (Mark Harding)]

And ok today. Looks like the reinstall resolved the issue. Thanks for the suggestion!