· Went on a vacation during which time we had an electric outage. Now my music folder on my Synology NAS is not working. It worked for several weeks prior. Now it says the drive/folder is not available. I used this format:" \\ IP of NAS\ folder name created in Synology"
Tell us about your home network
· Asus RT-BE82U router , Roon resides on a ROCK all connected with CAT5/6 cabling. My WDMyCloud music folder still works but not the Synology NAS. I can access the Synology NAS via web browser and all mapped drives still are accessible via my pc
AceRimmer
("I’m not just a hero; I’m a legend!")
2
After the power outage it has likely been assigned a new different IP address.
I have had this numerous times myself unfortunately.
I just delete that storage location and start again with whatever shows up as storage location now.
Even though technically it’s the same as far as Roon is concerned it’s all new if the IP address changed.
Thanks for your reply. My Asus router app shows the Synology NAS IP is still the same though. I can tell you that I had a tough time getting it to work a few weeks ago. I could not use “\\SynologyHome\ name of folder” to work. The only way it would work was using the IP address.
Thank you for sharing those details. Since you mentioned that you previously had to use the IP address because the \\SynologyHome\folder path wouldn’t work, the root cause here is likely outside of Roon itself.
This behavior strongly points to an issue with how your local network’s DNS and DHCP are being managed—which, in your setup, is handled by your Asus RT-BE82U router. When a power outage occurs, local DNS resolution (which links the hostname “SynologyHome” to its actual IP) and DHCP reservations (IP affinity) can break or fail to re-establish properly. Even if the Asus router app claims the IP is the same, the underlying network routing table that Roon relies on to find that specific path might be scrambled.
To resolve this network-level hangup, please try the following steps:
Please try the following:
Set a Static IP: Log into your Asus router’s administration page and assign a Static/Reserved IP address to your Synology NAS. This guarantees that your router will never assign that IP to another device, even after an unexpected reboot or power failure.
Re-add to Roon: Once the static IP is saved and active, go into Roon and try editing your storage location again using the IP format: \\[Static_IP]\[folder name].
After completing these steps, try adding the storage location in Roon again. Please let us know how it goes!
Oh thank you so much! You are correct. My router was showing the correct IP but behind the scenes it was playing dirty poker! Went into the router configuration and assigned it the same IP it always had and viola it works! And thanks also to AceRimmer who was on the scent too.