Tags suddenly empty or massively reduced (ref#BA1192)

Support
1

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Tags are suddenly empty/massively reduced

Describe your network setup

Fritzbox 7490, Innuos Zen MkII

2

Qobuz albums? If so, see here:

3

Thanks a lot!

1 Like
4

Hey @Satyadhara,

Thanks for sharing your report! @Suedkiez is correct in their response above - this issue originates with Qobuz and is unfortunately outside of Roon’s capacity to resolve. Their team is aware of the behavior and they have deployed a fix.

We’ve seen some users with success after re-logging into their Qobuz account and restarting their Roon Server.

Thank you for your patience in the meantime! :raised_hands:

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