Roon Core Machine
I’ve rebooted the sonicTransporter, no effect. The music server is running. I talked to Small Green Computer, their conclusion is it’s not their issue, it’s a roon issue.
Networking Gear & Setup Details
Connected Audio Devices
dCS Network Bridge
The Network Bridge has ethernet connection to tp-link extender
Number of Tracks in Library
Description of Issue
When trying to start roon from MacMini, “There was an issue loading your library” with a link to Help Center. That’s it.
This almost always indicates a corrupted library. Do you use Roon==>Backups?
If your library is corrupted, it is useless and must be reloaded.
Since you have no Roon==>Backups, you will lose any curation you have done, i.e. playlists, tags, etc… There’s no way around that.
Before you do something that drastic, let @support have their say. If you need to reload your Roon library, they will tell you what you have to do.
Once you get everything straigthened out, schedule some Roon==>Backups and save yourself some future potential pain.
Hi @Daniel_Parker ,
Can you please use these instructions to access your SonicTransporter logs, upload a set of your logs to the below link, and let us know once uploaded? Thanks!
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