I am having the same issue. It’s not my network. Roon takes 30 seconds to load a song. Can’t stop buffering if I change an album. Very bad today.

Hey @late_nighter23 , I’ve moved your post into your own thread so that we can address your concern. So we can better assist you, please provide a brief description of your current setup using this link as a guide. Make sure to describe your network configuration/topology, including any networking …

The issue is clearly with Roon itself especially bad since the 1.8 update. Seems worse late at night which is when i am doing most listening (hence the name). i just changed to the google dns as you suggested, but like i said, i have had roon a few years and this has just started recently. I am …

well as you can see, i am a customer for 4-5 years. they put all the onus of the issue on me, and offer no direct support such as an email, a virtual consultation or phone support. if i was not so invested i would look elsewhere to be honest with you, having said that i am about due to fork over ano…

What is the backbone of your network? What is providing your networking? Modem, router etc? How is the SOTM configured? Fixed IP? DHCP? Whilst it may have been working, there may be other things at hand - that may not be Roon - causing issues. IP Conflicts etc. The more info you can provide, t…

I am hardwired from the modem to my computer. you are not asking me questions that the average consumer without technical knowledge would even know what you are talking about. i have no idea if i have a fixed ip. what is the question regarding dhcp? i have no idea about that either. it worked fine f…

No problems. Appreciate the rant and its always frustrating when things don’t work. Good luck. Hope you get it sorted.

You are not alone in your frustrations. I’ve been through 3 weeks of attempting to diagnose this problem in my own previously stable network. The current support system seems to be creaking under the weight of problems caused by 1.8. I imagine the staff are dreading starting a shift armed with next …

Sorry Sean i assumed you worked for Roon, my bad for the rant!

if the owners spent less time expanding and more time providing actual customer service and support, it would go a long way. i still have not received meaningful help for my issues.

@late_nighter23 , I appreciate you trying another DNS and for letting us know it didn’t help. We would absolutely love for this issue you’re experiencing to be solved, but in order to get there, we’ll need some more information so that we can pinpoint where the error is occurring. To determine this, …

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TIDAL acting slowly - takes long time to buffer

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