Tidal Albums Don't Play

[Roeyjose (JR)]

Hi @Wes,

Thanks for the follow up.

1. No, ARC doesn’t work. Due to these ongoing issues, I’ve never really played much with ARC. When I opened the app, it hasn’t updated the library in 113 days and won’t refresh. Further, it says “Poor Connection - Please Try Again” and that’s as far as I get. Nothing plays and nothing updates.

2. No luck here, either. Connecting to my hotspot gives the exact same error. In fact, I’m starting to see “Too Many Issues - Stopping Playback” again, which brings back ghosts from my previous thread, which was (temporarily) solved by removing some sort of red flag on my account.

Too Many Failures - Stopping Playback

Roon Core Machine 2021 M1 MacBook Pro with 16GB of Ram running Ventura 13.0 Verizon Fios plus eero pro 6e gateway and mesh network accessed via Wifi ( moving to ethernet shortly ) Connected Audio Devices I am trying to play through my Macbook connected via thunderbolt to Apple Studio Display - will be using dedicated system once this is up and running Number of Tracks in Library 3,500 albums Description of Issue Hi, I am using Roon but cannot play from Tidal. Every album I try skip…

Also, just to reiterate, Roon remains the only application or website that I have any trouble with whatsoever. My wife and I both work from home - we do Zoom calls, stream video content, etc - throughout the house with rock solid internet connection. So, as before, I don’t think the issue has anything to do with our internet connection. That I can use Tidal itself, flawlessly, on the same computer and in the same systems where Roon doesn’t play Tidal seems to suggest the same.

Thanks again! Looking forward to getting this sorted.