Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Henge Stone Dock on corporate ethernet
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Linn Majik DSM, 2018 variant, on corporate ethernet
software version: 4.69.289
software variant: Fw992
Issue: intermittent search failures and inability to play some albums/songs
OK, just had something strange happen that may be a clue to a lot of the Roon MacOS/Tidal weirdness.
Roon was ‘acting up’, only able to play albums previously played/added to my library. New searches would time out and tell me to ‘check my internet connection’. Rebooting/Restarting Roon multiple times did not fix this.
What did fix it was quitting Roon, starting Tidal’s app, quitting Tidal, and then starting Roon. Can’t explain it, possibly a coincidence, but I don’t think so. Now I can search/play as normal.
I would agree with Martin here, sometimes Corporate networks have firewall rules in place that prevent Roon from operating properly.
It appears that it was a temporary issue since the reboot resolved it, but do note that running Roon on these kinds of networks where there are multiple firewalls at play can sometimes cause issues with Roon performing as it should.
If things are still working as expected now, I can go ahead and mark this thread as [Solved], but do keep in mind that troubleshooting these kinds of networks are often difficult simply because you can’t control all the variables.