Tidal failed to reconnect in Roon. I downloaded a tidal app and connected the app but roon is not responding to that tidal login

[paul_austin]

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

[jb76 (John)]

Had a similar issue when I accessed Roon via my Amazon Fire tablet. Numerous attempts to log in to TIDAL via “Retry” button were unsuccessful.

So I logged off and signed back in via my browser. Still no luck.

Next, I restarted the core server, restarted my Fire tablet and all is well now. YMMV

[Mike_LC (Mike)]

Same here this morning, Tidal would not connect. Power cycled the NUC and now all is well.

[noris]

Hello,

Thank you for the report here, we are aware of similar reports and have an active ticket regarding this issue. We have found that a Core reboot resolves the issue for the time being.