TIDAL favorites not all synced

Roon Core running on HP ProDesk 400 G2 i7 16GB RAM 64 bit Windows 10 ver.1803
Tidal favorites hasen’t synced for some time now.
Please help!

Hi @Morten_Sigaard_Riede ---- Thank you for the report and sharing your feedback with us. The insight is greatly appreciated and sorry to hear of the troubles.

Moving forward, while some of this may seem a touch elementary may I very kindly ask you since noticing this behavior have you:

  1. Rebooted not only your core machine but also any relevant networking hardware as well?

  2. Doing a manual re-sync of your TIDAL collection?

Path: “Settings” -> “Services” -> TIDAL “Edit” -> “Sync Library Now”

  1. Logging in and out of TIDAL in Roon?


Hi Eric. Sorry for the late respons. I did all of the above several times with no Luck until you took action.

Hi @Morten_Sigaard_Riede,

Just to confirm, has this been an issue the entire time (since June last year) or was this working and the issue came back?

Is your Core machine still the same?

Can you describe your networking setup?