Hi @support, for a few days now I have a problem with Tidal. Each and every track on Tidal produces an error (see attached image). Any idea why this behaviour occurs? My Tidal login works perfectly on tidal.com…
Local tracks work flawlessly. I’m on Roon 1.4 (build 310) stable (64bit).
I had the same issue over the weekend. A hardware reboot of my NUC (running ROCK) fixed it. Note that a software reboot of ROCK only did not fix the issue.
Thanks guys! A reboot was the solution to this, indeed… Since Room was working I didn’t came up with that idea myself…
The problem was a pending OS update on the mac mini Roon is running on. Since it’s a headless machine sitting in a shelf I needed to remotely login to it and after applying that update everything is back to normal!