I’m the only who is suffering the issue?
Why Roon doesn’t buffer music? I think even 10 sec buffer would be enough.
I have 5G internet so not perfect but still - no other problems apart Tidal.
With 400/50 Mbs I wouldn’t expect a single issue. Unfortunetely Tidal is the only Roon-friendly service available in my country.
I just check with Olly Alexander last album. I guess Tidal mobile app has buffering - 3 track without na issue. Tidal web player (so no Roon at all) and Roon - pauses (web) or skipped track since first track to the last one (Roon).
Some days there is everything great. Sometimes (most of the time recently) like today I have to use my local files only.
I have 8.8.8.8 DNS now. Last router firmware, router and Rock were restarted. I even connected my Roon computer to my router instead of repeater - which should be good anyway.
I think I will use Roon only with local files and Tidal on my smartphone
Router: Fritz 6850 5G, streamer Wiim Ultra
The problem is probably not with the internet connection to Tidal, which Roon does buffer, but more likely with the local network.
Roon has higher demands on the local network than Tidal and the local buffers are small to enable synchronized multi-room. There’s more on the technical reasons here:
And if you want official support for the problems, you should go to the Support area of the forum and click the Get Help button, because Roon support doesn’t monitor the user discussions here in Roon Software Discussion
I have recently seen this for a couple of days on a fully Ethernet network streaming between two 10Gb switches with 1Gb download speed (120Mb upload) . I could easily play DSD upscaled files locally but a lot of Tidal songs skipped with the message that things were loading slowly.
It has cleared up now, it was painful to play albums through Tidal when the issue was happening.
Just had this issue on fully wired network. Played the same album via Qobuz with no issues.
Well I have removed my Qobuz and Tidal accounts from Roon due to Roon showdowns and better reliability with them out of the system.
These days I maintain a new empty family plan TIDAL account which I only use for Listen Later and to sample music that I might actually buy. Roon is more reliable for me this way, but TIDAL still has its moments where it doesn’t want to work reliably.
+1
Well the truth is I feel like I completely stole the idea from you, @CrystalGipsy and maybe @mjw
Not sure I will be going back though as Roon has been much more reliable and speedier without the additional 30-40k of track’s in my library
Now I have Listen Later I can sample to my pleasure
I will check some dns solution.
I found a lot of complains related to Tidal on my providers forum.
DNS:
84.200.69.80
84.200.70.40
185.222.222.222
45.11.45.11
and then we can compare
I disabled my watched folders and logged into my Tidal account (£2 for 2 months ) and whilst this library is small at 2k albums it was giving me horrendous performance.
Admittedly I was trying to play an album whilst the small library was being imported, but waiting up to 30 seconds for playback seemed wrong when I can do the same with local files and it played immediately (ish).
I logged out of Tidal and logged into my Qobuz account, which reflects my local content. Oh boy! Even worse. Importing and identification was crawling slower than a snail going downhill on a skateboard. Logged out.
Added my watched folders, during rescanning I could play music almost instantaneously.
I have 1000/100mb FTC (cabinet is 10 meters from my house).
My network is Unifi latest equipment with cat6 & 7 cables (cat7 for additional shielding and not grounded each end)
Do I think there is a performance related issue with Tidal and Qobuz? Yes.
Does Roon RAAT make the experience worse? In my view yes.
@Suedkiez if Roon buffers Tidal (Qobuz) streams, would it be fair to say it’s not sufficient for media loading slowly. I had this the other day with Qobuz. Lo and behold Roon was stuck with a CPU core at 100% doing a metadata refresh. Grr!
If I don’t have any favourite albums in Qobuz and just logged in things seem normal as I find with just local media.
FWIW, my local library is 62580
My sever specs are i5-8400T with 16gb RAM. fan cooled. Roon server running on DietPi.
I don’t use my ISP DNS, I generally use 8.8.8.8 or 1.1.1.1 on my router and on several devices I set a manual DNS to 76.76.2.2 (mainly my kids iPads)
For the last few weeks I’ve been having a very good Roon experience. Even Arc is working well. So I’m pretty happy.
I would like to have my Qobuz library logged in. I may upgrade my server hardware soon, to something a bit more modern.
Long ago someone checked the Roon network traffic and posted screenshots showing that streaming media was loaded in bursts and buffered on the server, IIRC. It’s logical too because with variable internet speeds it would otherwise probably fail a lot.
That doesn’t mean that it’s impossible to fail on the Internet uplink, I just meant that I’d rule out local issues first, because as we know that’s by far the most common cause.
FWIW I got intermittent speed issues with my Apple TV recently, on a wired connection using the same cable between switch and ATV that I had always used without issues. Changed the cable and everything was fine again. So there’s always this possibility and similar ones.
grc.com has an excellent free Windows tool called DNS Benchmark that can be quite useful in testing DNS speed responses, but it won’t help if your provider has a slow connection to the Tidal CDN
Sadly when tidal blows up for me is late on a Friday or Saturday. Skips to next songs etc, fine again in the morning. I am assuming load their end, my network is running fine when it goes belly up
The last time for me was Friday and Saturday as well
Well I removed Roon from the whole equation and no issues at all.
Well that is a step further than I want to go for now.
I have plenty of options for when Roon play’s up, and eventually I might well just move to one of those like you have.
Overall I still enjoy Roon, but because I paid once and went lifetime I am more forgiving than If I was annual or monthly.
There are definitely times over the last couple of years when I would have cancelled a monthly plan
If something I pay for doesn’t perform as I expect it goes, regardless of what I paid. But I have been yearly with Roon for 8 years. I think I have invested enough now. It’s a law of diminishing returns and time to quit.
I believe it has everything to do with your network. Moved last year from copper phoneline (40Mb download max) to glasfiber (currently > 600 Mb/sec). TIDAL, Qobuz, Roon, it works excellent.
Really… I have 10Gb fiber from my Router to my Roon server and endpoint.
Are you going to tell me it is too fast next?
99% of the time it works perfectly (I can also play from Qobuz at 24/192 when Tidal fails), but when it isn’t working perfectly it is unusable, yet I can play local files at DSD256 with no issue.
Maybe you should read more of the posts before adding comments like that.