Tidal log in and synchronization

Windows 10 PC


Cambridge Audio CXN V2

Description Of Issue

  1. Every time I start up Roon have to login again at Tidal.
  2. Tidal in Roon does not always have the same content as in Tidal itself.
    For example De Kift-Hoogriet is not in Roon/Tidal. I can find it in the “normal” Tidal app.

There’s a problem with Tidal logins as they changed their process.
That album was released a few days ago it might have missed the batch of imports from Tidal to roon. Check in a couple of days.

Hi @Hendrik_Kroon,

We are aware of an issue that is causing TIDAL to need to be logged into again after each restart of Roon. We have a ticket open and our team is currently testing some changes that we believe should improve things. I can’t provide any timelines just yet, but we hope to have this available soon.

Thanks for the report!

Hello @Hendrik_Kroon,

I wanted to reach out and let you know that we released Roon 1.7 Build 571, which includes some improvements that we believe should help here. Please give the update a try and let us know if it helps!

You can read the full release notes here:

Roon Support

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