Dear Sir or Madam,
Why does Roon not recognize my Tidal logg in credentials?
When going to Settings/services/tidal log in I enter my Tidal log in and paswors but comes back as not correct.
Don t understand why as i can log in to Tidal ditectly with those log in details
Same problem here. Roon won’t recognize my Tidal account but I can login through my browser no problem.
Hi, @philip_van_vreckhem, @Stephen_Graham, thanks for the reports!
In the meantime I would suggest trying the following, in this order:
Try rebooting the device hosting your Roon core.
Without the application running try deleting your TIDAL cache.
If either of those tips do not yield a positive result…
- With the application not running … would you mind going into the database on your Core and deleting this file:
If you are unable to locate the ‘tidal_account’ file:
- Confirm that your TIDAL account is still active, as suggested here.
Rebooting the core fixed the problem. Thanks.
Rebooted and deletes caches and all works again… thanks!