Tidal login issue : non-200 status code from Tidal [Tidal Side Issue - Now Resolved]

Roon Server Machine

Mac Mini M1 2021, OS Monterey, 16 GB RAM

Networking Gear & Setup Details

Ordinary T-Com Internet router

Connected Audio Devices

Number of Tracks in Library

Description of Issue

After updating to Roon Server ver. 2.0 (build 1357), I can not log in to Tidal
When redirected to Tidal browser login page I see this error report …

non-200 status code from Tidal, code: 403

Moderator note

This is issue is external to Roon and not related to today’s Roon update.
Roon staff have contacted Tidal and are available to support their engineers to resolve.

Regards,
Carl

UPDATES:

Now Resolved, however see …

Roon Server Machine

Version: 2.8
Model: sonicTransporter CDR

Roon Server Version: 2.0 (build 1353) production

Roon Server Database Size: 3.8G

Roon Server Cache Size: 1.2G

Networking Gear & Setup Details

Ubiquiti Router
Starlink service

Connected Audio Devices

Eclipse speaker
Fiio pda

Number of Tracks in Library

3000

Description of Issue

non-200 status code from Tidal, code: 403. I cant login to Tidal


(:mega: Roon Staff Post :mega: )

https://community.roonlabs.com/t/tidal-login-issue-non-200-status-code-from-tidal-tidal-side-issue/259698/89?u=noris

4 Likes

Roon Server Machine

Version: 2.8
Model: sonicTransporter CDR

Roon Server Version: 2.0 (build 1353) production

Roon Server Database Size: 3.8G

Roon Server Cache Size: 1.2G

Networking Gear & Setup Details

Ubiquiti Router
Starlink service

Connected Audio Devices

Eclipse speaker
Fiio pda

Number of Tracks in Library

3000

Description of Issue

non-200 status code from Tidal, code: 403. I cant login to Tidal


(:mega: Roon Staff Post :mega: )

https://community.roonlabs.com/t/tidal-login-issue-non-200-status-code-from-tidal-tidal-side-issue/259698/89?u=noris

4 Likes

I can confirm this issue - login to Tidal is broken at the moment.

Same here, the callback on the roon side of the OAuth flow doesn’t seem to understand tidal return as the attached screenshot shows it.
This seems related to last update (as I just update my Server and this started to happen) or to a change on Tidal side that was silently ignored until now.

1 Like

It happend to me already before updating to the just released version. I guess it has nothing to do with the update.

1 Like

Makes sens, I had tidal playing just before the update, so I guessed it could be related.
After the update, tidal service in roon settings was as usual, I just couldn’t access any tidal track from my library.
I then decided to log out and log in again, without being able to complete the process.

Same problem here… Tidal login is broken.

Same here – both pre and post upgrade.

Roon Server Machine

2019 MacBook Pro

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

I’ve come up to my vacation home for the holidays. I’ve unauthorised my Nucleus at my normal residence and logged into a Roon server on my Mac… have done this numerous times before.

When trying to login to my Tidal account I get the following error message: non-200 status code from Tidal, code: 403

I’d appreciate any help on resolving this issue as soon as possible.

Many thanks in advance.

Best,
Jonathan

1 Like

There’s already a thread about this issue:
https://community.roonlabs.com/t/i-can-not-login-to-tidal/259698/7
I invite you to join use there, just to ease the support on this issue.

Ditto. Same issues.

Same here after the update to build 1357.

From the thread I’ve linked, this doesn’t seem related to the last roon update but happen at the same time…
Please add your voices to this thread, as we’ll all have a better support if all information are collected at the same place.

I’ve the same problem. I tried over Windows PC and iPhone but still keep getting the error “non-200 status code from Tidal, code: 403“.

I’ve tried the tidal integration from my Kef speakers and it’s broken too.
So the problem seems to be on tidal side: they have a broken OAuth flow right now.
Nothing to wait from roon, it’s tidal that must fix this authentication issue on their side.

3 Likes

yup me too I think same issue

Haven’t used my roon for three months and decided to rig it up for Christmas - lifetime subscription and also Tidal user which works on phone and other platforms have tried to access Tidal from settings and am getting this error or whatever it is, first time I’ve ever had this have updated both Rock and App on iPhone

non-200 status code from Tidal, code: 403

Got the same message after updating to 1357