Tidal login suddenly starts failing

[Bruce_Mitchell]

Core Machine (Operating system/System info/Roon build number)

Mac Mini/Mac OS/Roon1.7 build 505

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Verizon FIOS network

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Mytek Liberty USB

Description Of Issue

TIdal access worked fine since signing up for Roon. Now Tidal login fails. Can access Tidal from other machines. Deleted Tidal cache in Roon Library and rebooted. No change.

[noris]

Hi @Bruce_Mitchell,

Welcome to the forum!

@Bruce_Mitchell

Mac Mini/Mac OS/Roon1.7 build 505

Build 505 is from a few releases ago, I would suggest updating to our newest build 555 and verify if that helps with the TIDAL login issues. You can update by going into Roon Settings -> About or installing the newest version of Roon on top from our Downloads Page.