TIDAL login won't stick

Hi everyone,

The latest release included some changes to improve our login process with TIDAL. A number of underlying issues have now been addressed, but we are aware of some cases where Roon can still display error messages related to TIDAL log in, typically due to performance problems – either the speed of the Core device, or the performance of the network or internet connection. In all these cases Roon should now try to log in again without forcing you to log in through the TIDAL website, as was happening before.

We’re looking into whether we can do better in some of these cases, but resolving the environmental slowness will also cause the error message to go away entirely, and this week’s update should improve the overall experience even for setups .

I hope this helps to clarify things. Please let us know if you have any other questions!