From what should i do a Screenshot? It is possible if i search in Roon for a Track in tidal, Roon don‘t find it. Then i Go directly in tidal i find it!
What could be the Räson?
The blue spinner in the upper right typically means Roon is importing or scanning your files. Can you share a screenshot of the window that appears when you click on the spinner?
Hello @joachim_kurschner, and thanks for your report! We would be happy to help, but we’ll need to see what you’re seeing. We have some tips for taking screenshots available here, but let us know what device you’re using and I can get you more specific directions!
Regarding the blue spinner, as Dylan said, that spinner indicates Roon is scanning your files, which is good. But not so good if its getting stuck on a certain track! If you click on the spinning circle, it should tell you that its scanning track ### out of ###, or analyzing those tracks.